Q1:How to install the machines?
A:English user manual and video guidance are provided with the machine.Online support or video chat are also available.
Q2.Is it easy to operate or maintain?
A:Yes,we have user manuals for operation and maintenance, customers just need to follow the steps.For any questions, pls contact us by call or email.
Q3.Where can we get machine parts if there is a problem?
A:We can provide spare parts list before delivery,you can buy some with the machine.Or we can provide machine parts from our warehouse with cost price and send it by internal express.Some parts you can also find it locally.
Q4.Can we see your machine in our country?
A:Our machines have been sold to all over the world like Europe,USA,Mexico,Vietnam,Saudi Arabia etc.If the customer agrees for visiting that's not a problem.If not,you're warmly welcomed to visit our factory in China.
Q5.Can you provide customized machine for me?
A:We have technical team to provide solution exactly based on your case,if it's in our production range we can customize the machine for you. Q6.Do you have after-sales service? A:Yes,after-sales service are always available by phone,email,whatsapp,wechat etc.And Engineers are available to service oversea.
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